The process of liberalization of the gas and electricity markets is generating deep transformations in the management of companies that provide services into the sector. 

In particular, the functional separation (unbundling) between the Distribution Company and the Sale of gas and electricity company, sanctioned by the Regulatory Authority for Energy, Networks and Environment (ARERA) with Resolution 296/2015/R/COM, implies the use of distinct and separate software solutions in the management of the respective services. 

To support these changes, the @Utilities Distribution Platform and @Utilities Selling Platform solutions come into play, two software suites dedicated respectively to the Distribution and Sales Companies, able to ensure diversified and no longer compatible business models in a single system. 

Both solutions have been developed as a modern and dynamic web platform, in fact no installation on the Clients is required as they are performed directly on the application server and on the DB Server. The system also allows you to navigate easily and intuitively according to the most common operating standards. 

The possibility of having the InCloud and OnPremise solution for both platforms makes @Utilities scalable and adaptable to the needs of individual companies. The modular structure allows integration with third-party products through software connectors. @Utilities also integrates with other management systems such as: accounting, IT protocol (document management), applications on mobile devices. 

The potential of @Utilities is guaranteed by the sectoral and twenty-year experience and professionalism of our team. 

@Utilities distribution platform

A highly specific suite built for the needs of gas distribution companies 

A suite designed and created for the needs of the Gas Distributor, constantly adapted to the regulations of the Regulatory Authority for Energy, Networks and the Environment (ARERA) on the Network Code. 

With @Utilities Distribution Platform it is possible to manage all the characteristic activities of a gas distribution company: from process management (back office, interaction between sales and service companies), to system management (distribution network) and economic aspects (settlement and carriage). 

The software suite is completely integrated with the SII services (Integrated Information System), with the PdC (Communication Port) and, through the TEL.M.I.S. (TeLeManagement Integrated System), with iSAC (Centralized Acquisition System) as a reference. 

The Indemnity System module also allows for the recognition of compensation to the outgoing user where the specific conditions set forth by the ARERA regulations are met (n. 593/2017/R/com and n. 406/2018/R/com). 

Thanks to some web services created ad hoc and accessible through secure and controlled authentication, @Utilities Distribution Platform makes Apps available, specially developed for mobile devices (Android/iOS), which allow the management of the main activities relating to end customers (detection of measurements and requests for services at redelivery points), with photo detection/georeferencing and real-time synchronization with the suite. 

Main features 

Process management 

Back office, Interaction with sales and service companies. 

Plant management 

Distribution network. 

Management of economic aspects 

Settlement and Carriage. 

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Modular suite 

@Utilities Distribution Platform consists of various modules for effective management of Gas Networks. 

  • End customer data 
  • User data of the gas chain distribution 
  • PDR technical management 
  • Management of activities and services Management of categories of use and AEEGSI withdrawal
  • Management of arrears (including management of any legal process) 
  • Practice Management 
  • Document management 
  • Management of receiving/sending xml flows from and to the interchange portal 
  • Management of receiving/sending xml flows from and to the SII portal 
  • App on mobile devices for carrying out services 
  • Management of meters (meters, correctors, integrated) 
  • Reading acquisition (massive flows or single entries) 
  • Capturing and sending readings to deployment users 
  • Acquisition and sending of readings to the SII 
  • Checking the validity and reliability of the measurements 
  • Management of monthly/daily readings 
  • Measurement app on mobile devices (under development) 
  • Reporting 
  • Meter park management 
  • Storage of meters (massive/single) 
  • Assignment to technicians 
  • Malfunction management 
  • Import of gas bonus flows from the SGate portal 
  • Export response bonus streams for Sgate 
  • Export bonus streams for distribution users 
  • Settlement management, Balancing sessions and volume adjustment 
  • Vectoring 
  • Verification of transport data Management of equalization data and balance cash payments 
  • Management of withdrawals as per SNAM Retegas minutes 
  • Accounting – Warehouse 
  • Order management 
  • IT Protocol Management 
  • Certified e-mail services (PEC) 
  • Service card form (App on Tablet) 
  • Reading acquisition module (App on Tablet) 
  • Service Charter (Resolution 47/2000) 
  • Relations and exchange of information/files with the Sales Companies 
  • Management of massive files (periodic communications or requests) 
  • Management of individual requests 
  • Monitor admissibility, progress, outcomes of requests 
  • PdC communication ports 
  • Management of data exchange relationships with the SII 
  • Exchange portal dedicated to sales companies 
  • Measurement management portal 
  • Single interface with the reference SACs 
  • Single interface with the distribution management system 
  • Structured monitoring of events relating to the meters and the entire radio frequency platform 
  • Global monitoring of all services 

Want a trial version?

Want a trial version? 

They trusted us because we guarantee continuity in database management with the recovery and migration of historical data and quick start-up times thanks to a preconfigured system 

Are you our customer?

Use the ticketing system with the credentials dedicated to you to take advantage of the technical support for the @Utilities suite. 

Are you looking for a product or for an ad hoc solution for your business?