P 4 Clienteling
P 4 Clienteling offers Sales Assistants smart tools to have a 360-degree view of the customer, manage communications and one-to-one activities to improve loyalty and support in the new Hybrid Store.
It builds lasting relationships
- Increase loyalty through omnichannel communication
- Text messaging
- Social chat
- Video calls
Virtual calls
Get all the tools to manage virtual appointments with your customers, to support them through intelligent video calls and chat integrated into a remote sales environment.
It saves on lost sales
- Inform customers about product availability
- Manage reservations
- Push new purchases through campaigns
It maintains control
- Monitor the individual customer experience
The lever of retail is a pillar of the solution
TAILOR-MADE CUSTOMER PROFILING
Centralization of diverse customer data sources and interactions from all touchpoints to provide a comprehensive view of the customer.
OMNICHANNEL TOUCHPOINTS
Management of all customer interactions across multiple touchpoints, both physical and digital, to guarantee the same level of service.
EXPERIENCE AUTOMATION
Organizing personalized communication pathways across multiple channels to involve customers throughout the purchase lifecycle.
LOYALTY PROGRAM MANAGEMENT
Increase the life value of your customers by rewarding them with promotions and special experiences, taking into account their purchasing behavior and interactions.
CLIENTELING IN THE APP STORE
Sales staff can have smart tools to get a 360° view of the customer, manage communications and one-to-one activities to improve customer loyalty and service.
DATA ANALYTICS&IOT
Building advanced dashboards and reports, taking into account multiple data sources, to monitor performance and make quick decisions based on insights.
P 365 Clienteling App
Download the brochure
Functionalities
Activity Management
- Agenda
- Composer Email
- Follow up activities
Virtual Selling
- Video Call
- Chat
Product Management
- Stock on Hand
- Image Recognition
Customer Management
- Portfolio
- Customer Details
- Customer Search filters
- Interaction with customers (email, phone call, SMS, WhatsApp, WeChat, VideoCall)
- New Customer registration & Privacy Management
- Recommended Products
