Sigla accelerates its Salary-Backed Loan process with a new partner experience
DGS for Financial Services: accelerating operational efficiency and application management
DGS and SMC developed a customized partner portal for managing Salary-Backed Loan applications, with approval workflows, ATC verification, loan simulation and document management capabilities.
Impact: DGS drives Sigla’s digital transformation, accelerating application and document management processes
Reduction in application processing time
Reduction in data entry time
Greater control and traceability
A single, AI-powered and continuously updated platform.
Challenge: securing the distribution mandate for a leading international player’s financial product
Sigla Credit has been operating in the consumer credit market for more than 35 years, specializing in Salary-Backed Loans.
With more than 100 agencies across Italy, nationwide coverage and a customer base of over 120,000 people, Sigla has built a strong presence in the Italian market.
The organization was participating in a tender launched by a major banking group for the distribution of its Salary-Backed Loan product through a network of more than 1,400 branches.
In this context, Sigla needed to provide its partner with a simple and intuitive interface capable of supporting branch operations while enabling effective collaboration with Sigla’s centralized specialist teams, with the aim of optimizing the proposed business model.
Following an evaluation involving several major national and international players, Sigla was selected as the partner.
Uno screenshot dal portale
Solution: a modular platform with one integrated interface
The implemented solution is based on Liferay 7.3 Digital Experience Platform and supports both the management of Salary-Backed Loan applications and the related approval workflow.
Through APIs, the platform can also manage requests submitted to external portals, including loan simulations and ATC verification based on the lists managed by Sigla.
The partner portal includes a dashboard providing a complete view of all open requests and access to multiple operational capabilities.
Structured digital workflow
Dedicated sections for entering new requests and managing personal, income and financial data.
Collaborative approval process
Document, note and customer information sharing between the bank and Sigla throughout every stage of the application.
One platform, multi-site experience
Una piattaforma semplice per presentare la poliedricità dell’offertare la poliedricità dell’offerta
Ux features
Vasta gamma di funzionalità volte a soddisfare le esigenze specifiche dei numerosi clienti
0 downtime
Stabilità della piattaforma
Unique digital experience
Integrazione con CRM e portale core per la gestione delle bollette
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