Compliance

Preventing legal, ethical, and reputational risks across the DGS group

Code of Ethics

The Code of Ethics defines the principles and values that guide the DGS Group's relationships with customers, employees, partners, suppliers, institutions, and communities. It provides the foundation for business decisions and supports the development of relationships based on integrity, fairness, and responsibility

Core Corporate values

The principles that guide how DGS creates value, manages relationships, and addresses market challenges in a sustainable and responsible way.

Responsibility to Stakeholders

Transparency, fairness, and compliance with regulations guide our relationships with customers, employees, partners, investors, and the communities in which we operate.

Code of Conduct

The standards and expected behaviors that foster a corporate culture aligned with the Group's values.

Integrity & Ethical Culture

A shared framework of principles that supports responsible decision-making and the sustainable management of business activities.

Anti-Bribery and Anti-Money Laundering

The DGS Group promotes a culture built on legality, transparency, and zero tolerance for corruption, fraud, and illicit activities

ISO 37001

A management system that strengthens corruption prevention through structured controls and independent verification

Anti-Bribery Policies

Principles, rules, and responsibilities that support ethical and compliant conduct across all activities

Anti-Money Laundering

Controls and safeguards designed to prevent money laundering and self-laundering offences within the Group's governance framework

Training

Continuous training and awareness programs help strengthen a culture of integrity and support the prevention of compliance risks

231 Model

DGS adopts an Organizational, Management and Control Model pursuant to Italian Legislative Decree 231/2001 to prevent corporate offenses and strengthen its internal control system. The model defines responsibilities, processes, and safeguards designed to protect the organization and its stakeholders

Model Structure

Il modello individua attività sensibili, protocolli di prevenzione, sistemi di controllo e procedure operative finalizzate alla gestione dei rischi e alla diffusione di comportamenti conformi.

Oversight and Monitoring Body

L'Organismo di Vigilanza monitora l'efficace attuazione del Modello 231, promuove attività di verifica e supporta il miglioramento continuo del sistema di prevenzione.

Training

Programmi periodici di formazione e sensibilizzazione garantiscono la diffusione dei principi del Modello 231 e la conoscenza delle responsabilità previste dalla normativa.

Personal data protection

Protecting personal data is a core principle of the DGS approach to security, compliance, and digital trust

Framework Privacy

The privacy management framework is developed in accordance with European regulations and international standards, supporting the responsible and transparent management of information

Data Subjects Rights

DGS ensures the protection of data subjects' rights by guaranteeing transparency, accessibility, and the proper handling of personal information

Data Protection Officer

The Data Protection Officer supports privacy compliance activities and promotes the continuous improvement of data protection practices

ISO 27701

ISO 27701 strengthens the privacy management system and integrates data protection requirements into business processes

Whistleblowing

DGS provides secure and confidential channels for reporting violations, misconduct, or non-compliant situations, ensuring protection and confidentiality for whistleblowers

What can ben reported

Violations of laws or regulations, unethical or unlawful conduct, fraud, conflicts of interest, and any situations that may compromise the integrity of the organization.

Safeguards

Reports are handled in accordance with confidentiality requirements, data protection standards, and applicable laws designed to protect whistleblowers.

Reporting procedures

The reporting management process ensures transparency, traceability, and impartiality throughout every stage of case assessment and handling.

Responsible AI

The DGS Group's AI governance framework promotes the responsible, transparent, and compliant development and use of Artificial Intelligence

Sustainable Development Goals

AI adoption is guided by the objective of creating sustainable value while considering the social, economic, and environmental impacts of digital technologies

DGS Approach

Privacy, security, transparency, accountability, and respect for fundamental rights are the principles that govern the entire lifecycle of AI solutions

AI Governance Model

The framework defines roles, responsibilities, processes, and controls required to ensure the safe, ethical, and compliant use of Artificial Intelligence

Training & Education

Awareness and training initiatives support the development of the skills required for the responsible adoption and management of AI technologies

Documentation

Download DGS's Compliance Documents
Bilancio di Sostenibilità
231 Models
Documents and policies
All policies, regulations, procedures, and reference materials available for consultation and download.

Ethica: Empowering Integrity, Protecting Our Values

Through Ethica, DGS Group provides a secure, transparent channel to report misconduct, ensuring absolute confidentiality and protection. It is a concrete tool to safeguard our values and build an ethical, inclusive workplace rooted in respect for the rules.