COMUNICATI
ComplEtE® Supply Chain Innovation Day: innovation, technology and digital revolution, for the first time in Genoa

On June 27, DGS in collaboration with ServiceNow brings an event dedicated to innovation in the Supply Chain to Genoa. A unique opportunity to radically rethink business processes thanks to ComplEtE®.
After the success of the previous editions at the Ferrari Museum in Maranello and the Museum of Cultures (Mudec) in Milan, the ComplEtE® Supply Chain Innovation Day is ready for a full immersion in Genoa with a day entirely focused on the digital revolution and technological innovation applied to the Supply Chain. The event, organized by DGS, in collaboration with ServiceNow, is aimed at companies and partners, offering all participants an unmissable opportunity to learn more about the latest trends, network and connect with industry experts.
This third edition of the event will be held in an exceptional location: the Genoa Aquarium, in the heart of Ponte Spinola. Since 1992, this iconic place has been accompanying the public on a journey of discovery of the marine world, combining sensory experience, knowledge and environmental protection. A unique context, where innovation, science and sustainability meet: the ideal environment to explore the challenges faced by ComplEtE®, which brings technology and complexity into dialogue to respond to the transformations of the present.
In the event, the audicence will have the chance to explore the challenges and opportunities of digital transformation in the Supply Chain, highlighting how the adoption of innovative technologies is essential today to address the profound changes in organizational processes, skills and business models. Manufacturing companies are increasingly called upon to expand their network of customers, plants and suppliers, to increase the speed of response and to guarantee increasingly higher levels of service. In this scenario, the effective sharing of reliable information between the various company functions represents a strategic factor for building an agile, resilient and competitive Supply Chain in the digital market.
During the day of June 27, Stefano Fazio, Pre-Sales Manager & Solution Expert of DGS, Marco Genta, Practice Manager Supply Chain Solutions of DGS – both from the ComplEtE® team –, Eraldo Federici, Digital Solutions COO, and Nicola Gullì, Director of the Industry Market of DGS, will join representatives of academic institutions and leading partners, including Fabio Fradeani, Solution Sales Manager, CRM & Industry Workflows of ServiceNow Italy, Giovanni Miragliotta, Professor and co-director of the AI Observatory of the Politecnico of Milan, and Jacopo Iotti, Associate of JPS, to delve into strategies for reshaping industrial processes, focused on automation and innovation, through the use of Artificial Intelligence, and offer an overview of how DGS supports companies in their digital transformation process.
ComplEtE® is a cutting-edge solution to optimize Supply Chain management, fully exploiting the potential of modern technologies and advanced Artificial Intelligence algorithms. This innovative cloud-based platform has been designed to efficiently replicate the entire business value chain, ensuring optimal performance and significantly reducing the overall lead time. Thanks to its services integrated into a single platform, but also usable individually based on the specific needs of customers, ComplEtE® is able to successfully address the key challenges of Supply Chain management.
Speakers at the event include representatives of important leading companies such as Andrea Bertozzi, Operations Director of Foscarini, Alberto Gavioli, Operations Director of Ocme, Alice Lambertucci, Head of SC&L of Ariston Group, Giuliano Montanile, Demand & Operations Planner of Eridania and Lorenzo Poloni, ICT Director R&D, Supply Chain and Operations of Ariston Group.
In addition, participants will have the opportunity to enrich their experience with an exclusive visit to the Aquarium.
Event agenda
08:30 – 09:45 Registration & Welcome Coffee
09:45 – 10:00 Welcome to the ComplEtE® Supply Chain Innovation Day
Eraldo Federici, Digital Solutions COO, DGS
10:05 – 10:35 The Evolution of the Supply Chain: from New Technologies to Key Competencies
Giovanni Miragliotta, Professor and co-director of the AI Observatory, Politecnico of Milan
10:40 – 11:25 Presentation of the ComplEtE® 2025 Platform
Marco Genta, Practice Manager Supply Chain Solutions, DGS
Stefano Fazio, Pre-Sales Manager & Solution Expert, DGS
11:30 – 11:50 Ariston DSC: driving digital transformation with an End-to-End vision
Lorenzo Poloni, ICT Director R&D, Supply Chain and Operations, Ariston Group
Alice Lambertucci, Head of SC&L, Ariston Group
11:55 – 12:15 Eridania Transforms the Supply Chain: The Evolution of Demand Planning with JPS and DGS ComplEtE®
Giuliano Montanile, Demand & Operations Planner, Eridania
Jacopo Iotti, Associate, JPS
12:20 – 12:35 DGS: From Hype to Impact – AI Changing Business
Nicola Gullì, Industry Market Director, DGS
12:40 – 13:00 Put AI to Work for Manufacturing
Fabio Fradeani, Solution Sales Manager, CRM & Industry Workflows, ServiceNow Italia.
13:00 – 14:10 Lunch
14:15 – 14:35 Foscarini: Strategies for an Extended and Collaborative Supply Chain
Andrea Bertozzi, Operations Director, Foscarini
14:40 – 15:00 Advanced Supply Chain Management for Made-to-Order Production
Alberto Gavioli, Operations Director, Ocme
15:05 – 15:40 Inside the Future of ComplEtE®: a look at future releases and the strategic roadmap
Marco Genta, Practice Manager Supply Chain Solutions, DGS
Stefano Fazio, Pre-Sales Manager & Solution Expert, DGS
15:40 – 15:45 Closing of the event
15:45 Free visit to the Aquarium
The event is a unique opportunity to draw inspiration from the presentations of important projects and use cases, expand your professional network and fully understand how the ComplEtE® platform can revolutionize the approach to the Supply Chain, optimize business operations and improve competitiveness in an increasingly demanding market.
For more information and to register for the event, please visit the following link: https://www.dgsspa.com/eventi/complete-supply-chain-innovation-day-2025-genova/
ComplEtE® Supply Chain Innovation Day
June 27, 2025
Genoa Aquarium
Ponte Spinola, 16 – 16128 Genoa
From 9:45 to 15:45
Contatti:
DGS
Donatella Lembo
Cell. 348 4256263
donatella.lembo@dgsspa.com
Simona Semeia
Cell. 347 2673200
simona.semeia@dgsspa.com
About DGS
DGS is a group specialized in the design and implementation of services and solutions for security and digital transformation of business, in the areas of Cyber Security, Digital Solutions, Management Consulting and Education. To the main market segments (Industry, Financial Services & Insurance, Health & Public Sector, Energy & Utilities, Travel & Transportation, Telco & Media, Defense), DGS offers all the value of its wealth of experience, multi-skills, technological capabilities, reliability and know-how in the design, implementation and management of customized services and solutions to solve specific customer challenges. Thanks to its dynamism, in-depth knowledge of the needs of the reference markets and an ecosystem of technological partnerships with the main global vendors, DGS is now positioned as a reference player in the ICT sector in Italy. The focus on innovation and sustainability, supported by investments in Research and Development (R&D) projects, allows the group to constantly experiment with new technologies in the design and implementation of cutting-edge solutions, always keeping up with the future. For more information, visit the company website: www.dgsspa.com