{"id":173214,"date":"2025-12-22T15:53:14","date_gmt":"2025-12-22T14:53:14","guid":{"rendered":"https:\/\/www.dgsspa.com\/?p=173214"},"modified":"2026-01-27T09:32:31","modified_gmt":"2026-01-27T08:32:31","slug":"dgs-servicenow-competence-center-wins-two-awards-in-the-autonomous-it-and-industry-areas","status":"publish","type":"post","link":"https:\/\/www.dgsspa.com\/en\/dgs-servicenow-competence-center-wins-two-awards-in-the-autonomous-it-and-industry-areas\/","title":{"rendered":"DGS ServiceNow Competence Center Wins Two Awards in the Autonomous IT and Industry Areas"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull content-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33%\"><h1 class=\"wp-block-post-title\">DGS ServiceNow Competence Center Wins Two Awards in the Autonomous IT and Industry Areas<\/h1><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:67%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.dgsspa.com\/wp-content\/uploads\/2025\/12\/Premio-ServiceNow.png\" alt=\"\" class=\"wp-image-173217\" srcset=\"https:\/\/www.dgsspa.com\/wp-content\/uploads\/2025\/12\/Premio-ServiceNow.png 1024w, https:\/\/www.dgsspa.com\/wp-content\/uploads\/2025\/12\/Premio-ServiceNow-300x225.png 300w, https:\/\/www.dgsspa.com\/wp-content\/uploads\/2025\/12\/Premio-ServiceNow-768x576.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The DGS ServiceNow Competence Center, winning two awards out of five categories in the Skill Race, a contest promoted by the platform to highlight partners\u2019 skills and certifications.<\/p>\n\n\n\n<p>The Skill Race involved around 35 ServiceNow partners active in Italy, who were invited to take part in a competition based on the acquisition of official credentials and certifications across five strategic areas of the platform.<\/p>\n\n\n\n<p>Thanks to an intensive and targeted training program, around 70 professionals from the Competence Center achieved the required certifications, enabling the team to clearly stand out from the other participants.<\/p>\n\n\n\n<p>The result was the assignment of two awards:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Black Belt on Autonomous IT<\/strong><\/li>\n\n\n\n<li><strong>Power Up Industry Award<\/strong><\/li>\n<\/ul>\n\n\n\n<p>An achievement that was initially unexpected, as the stated goal was to focus on just one category, but which demonstrates the level of maturity reached by the team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Autonomous IT: AI and Intelligent Agents Serving IT<\/strong><\/h2>\n\n\n\n<p><strong><br><\/strong>The <strong>Black Belt on Autonomous IT<\/strong> award recognizes advanced skills in automating IT processes through the ServiceNow platform, which natively integrates Artificial Intelligence, Generative AI, and agentic models.<\/p>\n\n\n\n<p>In particular, the certified competencies include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the use of <strong>Now Assist<\/strong>, ServiceNow\u2019s suite of GenAI features<\/li>\n\n\n\n<li>the adoption of intelligent agents (agentic AI) capable of detecting data, conditions, and operational contexts, and autonomously triggering actions and processes<\/li>\n<\/ul>\n\n\n\n<p>This is one of the most innovative areas of the platform, in which ServiceNow is investing heavily and which represents one of today\u2019s key technology trends.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Industry: Vertical Solutions for Business Processes<\/strong><\/h2>\n\n\n\n<p>The <strong>Power Up Industry Award<\/strong> recognizes expertise in ServiceNow\u2019s vertical solutions dedicated to managing business workflows in specific industrial sectors.<\/p>\n\n\n\n<p>The training path focused in particular on areas such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Banking and Insurance<\/li>\n\n\n\n<li>Finance<\/li>\n\n\n\n<li>other strategic industries enabled by the platform<\/li>\n<\/ul>\n\n\n\n<p>The goal is to support customers in the digitalization and automation of core processes, leveraging a platform that goes beyond technology alone to enable advanced operating and business models.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Recognition of Team Value<\/strong><\/h2>\n\n\n\n<p>Success in the Skill Race is the result of a strong team spirit, a sense of belonging, and a shared willingness to take on new, advanced, and cutting-edge skills, such as generative AI and intelligent workflow automation.<\/p>\n\n\n\n<p>This commitment is particularly significant when considering the comparison with larger and more structured organizations and the period in which the certification journey was carried out.<\/p>\n\n\n\n<p>This double recognition confirms the direction taken: investing in training, innovation, and strategic skills, in line with the evolution of the ServiceNow platform and customer needs, further strengthening positioning as a partner of excellence in digital transformation.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The DGS ServiceNow Competence Center, winning two awards out of five categories in the Skill Race, a contest promoted by the platform to highlight partners\u2019 skills and certifications. The Skill Race involved around 35 ServiceNow partners active in Italy, who were invited to take part in a competition based on the acquisition of official credentials [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[62],"tags":[],"companies":[68],"casestudy":[],"blog":[],"corsi":[],"labs":[],"rassegna-stampa":[],"ricerca-sviluppo":[],"class_list":["post-173214","post","type-post","status-publish","format-standard","hentry","category-news-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>DGS ServiceNow Competence Center Wins Two Awards in the Autonomous IT and Industry Areas - DGS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dgsspa.com\/en\/dgs-servicenow-competence-center-wins-two-awards-in-the-autonomous-it-and-industry-areas\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DGS ServiceNow Competence Center Wins Two Awards in the Autonomous IT and Industry Areas - DGS\" \/>\n<meta property=\"og:description\" content=\"The DGS ServiceNow Competence Center, winning two awards out of five categories in the Skill Race, a contest promoted by the platform to highlight partners\u2019 skills and certifications. The Skill Race involved around 35 ServiceNow partners active in Italy, who were invited to take part in a competition based on the acquisition of official credentials [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dgsspa.com\/en\/dgs-servicenow-competence-center-wins-two-awards-in-the-autonomous-it-and-industry-areas\/\" \/>\n<meta property=\"og:site_name\" content=\"DGS\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/gruppoDGS\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-22T14:53:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-27T08:32:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dgsspa.com\/wp-content\/uploads\/2025\/12\/Premio-ServiceNow.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"federico\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@dgs_group\" \/>\n<meta name=\"twitter:site\" content=\"@dgs_group\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"federico\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.dgsspa.com\\\/en\\\/dgs-servicenow-competence-center-wins-two-awards-in-the-autonomous-it-and-industry-areas\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dgsspa.com\\\/en\\\/dgs-servicenow-competence-center-wins-two-awards-in-the-autonomous-it-and-industry-areas\\\/\"},\"author\":{\"name\":\"federico\",\"@id\":\"https:\\\/\\\/www.dgsspa.com\\\/en\\\/#\\\/schema\\\/person\\\/695b7e678f8c60ce09c098b6033bcbf8\"},\"headline\":\"DGS ServiceNow Competence Center Wins Two Awards in the Autonomous IT and Industry Areas\",\"datePublished\":\"2025-12-22T14:53:14+00:00\",\"dateModified\":\"2026-01-27T08:32:31+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.dgsspa.com\\\/en\\\/dgs-servicenow-competence-center-wins-two-awards-in-the-autonomous-it-and-industry-areas\\\/\"},\"wordCount\":433,\"publisher\":{\"@id\":\"https:\\\/\\\/www.dgsspa.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dgsspa.com\\\/en\\\/dgs-servicenow-competence-center-wins-two-awards-in-the-autonomous-it-and-industry-areas\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dgsspa.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/Premio-ServiceNow.png\",\"articleSection\":[\"News en\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dgsspa.com\\\/en\\\/dgs-servicenow-competence-center-wins-two-awards-in-the-autonomous-it-and-industry-areas\\\/\",\"url\":\"https:\\\/\\\/www.dgsspa.com\\\/en\\\/dgs-servicenow-competence-center-wins-two-awards-in-the-autonomous-it-and-industry-areas\\\/\",\"name\":\"DGS ServiceNow Competence Center Wins Two Awards in the Autonomous IT and Industry Areas - 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