{"id":95509,"date":"2023-06-14T08:55:04","date_gmt":"2023-06-14T07:55:04","guid":{"rendered":"https:\/\/www.dgsspa.com\/?post_type=eventi&#038;p=95509"},"modified":"2023-06-14T08:57:02","modified_gmt":"2023-06-14T07:57:02","slug":"how-to-address-the-challenges-of-change-by-optimising-processes","status":"publish","type":"eventi","link":"https:\/\/www.dgsspa.com\/en\/events\/how-to-address-the-challenges-of-change-by-optimising-processes\/","title":{"rendered":"How to address the challenges of change by optimising processes"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull content-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33%\"><h1 class=\"wp-block-post-title\">How to address the challenges of change by optimising processes<\/h1>\n\n\t<div class=\"dgs-event-meta\">\n\t\t<div class=\"wp-block-post-event-meta\"><span>When<\/span> 8 Giu \u2013 8 Giu 2023<\/div>\n\t\t<div class=\"wp-block-post-event-meta\"><span>Where<\/span>  online<\/div>\n\t<\/div>\n\n\n<div class=\"wp-block-group dgs-news-article-footer has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n\t<div class=\"social-share-content\">\n\t\t<button class=\"social-menu-toggle\"><img decoding=\"async\" src=\"https:\/\/www.dgsspa.com\/wp-content\/themes\/dgs-theme\/img\/social-share\/share.svg\"><\/button>\n\t\t<ul><li id=\"social-share-facebook\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.dgsspa.com\/en\/events\/how-to-address-the-challenges-of-change-by-optimising-processes\/\" target=\"_blank\" rel=\"nofollow\"><img decoding=\"async\" src=\"https:\/\/www.dgsspa.com\/wp-content\/themes\/dgs-theme\/img\/social-share\/logo-facebook.svg\"><\/a><\/li><li id=\"social-share-twitter\"><a href=\"https:\/\/twitter.com\/intent\/tweet?text=https:\/\/www.dgsspa.com\/en\/events\/how-to-address-the-challenges-of-change-by-optimising-processes\/\" target=\"_blank\" rel=\"nofollow\"><img decoding=\"async\" src=\"https:\/\/www.dgsspa.com\/wp-content\/themes\/dgs-theme\/img\/social-share\/logo-twitter.svg\"><\/a><\/li><li id=\"social-share-linkedin\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.dgsspa.com\/en\/events\/how-to-address-the-challenges-of-change-by-optimising-processes\/\" target=\"_blank\" rel=\"nofollow\"><img decoding=\"async\" src=\"https:\/\/www.dgsspa.com\/wp-content\/themes\/dgs-theme\/img\/social-share\/logo-linkedin.svg\"><\/a><\/li><li id=\"social-share-email\"><a href=\"mailto:?body=https:\/\/www.dgsspa.com\/en\/events\/how-to-address-the-challenges-of-change-by-optimising-processes\/\" target=\"_blank\" rel=\"nofollow\"><img decoding=\"async\" src=\"https:\/\/www.dgsspa.com\/wp-content\/themes\/dgs-theme\/img\/social-share\/envelope.svg\"><\/a><\/li><\/ul>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:67%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.dgsspa.com\/wp-content\/uploads\/2023\/06\/Save_the_date_TOW80-1024x768.png\" alt=\"\" class=\"wp-image-95511\" srcset=\"https:\/\/www.dgsspa.com\/wp-content\/uploads\/2023\/06\/Save_the_date_TOW80-1024x768.png 1024w, https:\/\/www.dgsspa.com\/wp-content\/uploads\/2023\/06\/Save_the_date_TOW80-300x225.png 300w, https:\/\/www.dgsspa.com\/wp-content\/uploads\/2023\/06\/Save_the_date_TOW80-768x576.png 768w, https:\/\/www.dgsspa.com\/wp-content\/uploads\/2023\/06\/Save_the_date_TOW80-1536x1152.png 1536w, https:\/\/www.dgsspa.com\/wp-content\/uploads\/2023\/06\/Save_the_date_TOW80-2048x1536.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>TOW 80<\/strong> (a company of the <strong>DGS<\/strong> group), <strong>ServiceNow Elite partner of<\/strong>, organises a round table with the goal of analysing <strong>the process of workflow digitalization<\/strong> <strong>and optimization<\/strong>, in an increasingly dynamic context, to manage customer requests by taking advantage of technological evolution.<\/p>\n\n\n\n<p><strong>Innovation and operational efficiency<\/strong> are the shared objectives for a better structuring of industrial realities, with a focus on security and on integration of a new way of working in the <strong>digital transformation process<\/strong>.<\/p>\n\n\n\n<p>The round table moderated in Italian by <strong>Arianna Leonardi<\/strong>, <strong>Digital360 <\/strong>journalist, explores the possible solutions to overcome business challenges, stimulating the comparison among the testimonials <strong>Cristiana Dodero<\/strong> (Head of ICT Infrastructure) of <strong>Edison<\/strong>, <strong>Lisa Lazzaroni<\/strong> (Head of Customer Care) and <strong>Giancarlo Quagliaroli<\/strong> (Head of Operational Data Governance) of <strong>Eurovita <\/strong>and the sharing with the participants of their own experiences of implementation of the ServiceNow platform, with particular reference to customer service.<\/p>\n\n\n\n<p>At the end of the meeting, hosted at the <strong>Excelsior Hotel Gallia<\/strong>, in Piazza Duca d&#8217;Aosta, there will be a <strong>Standing Aperitif<\/strong> for speakers and guests at the Gallia Terrace.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.dgsspa.com\/eventi\/come-affrontare-le-sfide-del-cambiamento-ottimizzando-i-processi\/\">Register now<\/a>!<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>TOW 80 (a company of the DGS group), ServiceNow Elite partner of, organises a round table with the goal of analysing the process of workflow digitalization and optimization, in an increasingly dynamic context, to manage customer requests by taking advantage of technological evolution. Innovation and operational efficiency are the shared objectives for a better structuring [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"template":"","meta":{"_acf_changed":false,"dgs_event_date_in":"2023-06-08T12:11:52","dgs_event_date_out":"2023-06-08T12:11:52","dgs_event_date_in_out":"8 Giu \u2013 8 Giu 2023","dgs_event_location":" online","footnotes":""},"categories":[],"tags":[],"companies":[79],"class_list":["post-95509","eventi","type-eventi","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to address the challenges of change by optimising processes - DGS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dgsspa.com\/en\/events\/how-to-address-the-challenges-of-change-by-optimising-processes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to address the challenges of change by optimising processes - DGS\" \/>\n<meta property=\"og:description\" content=\"TOW 80 (a company of the DGS group), ServiceNow Elite partner of, organises a round table with the goal of analysing the process of workflow digitalization and optimization, in an increasingly dynamic context, to manage customer requests by taking advantage of technological evolution. 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