{"id":93440,"date":"2023-03-15T11:50:29","date_gmt":"2023-03-15T10:50:29","guid":{"rendered":"https:\/\/www.dgsspa.com\/corsi\/service-portal-fundamentals\/"},"modified":"2023-03-16T09:16:37","modified_gmt":"2023-03-16T08:16:37","slug":"service-portal-fundamentals","status":"publish","type":"corsi","link":"https:\/\/www.dgsspa.com\/en\/training\/service-portal-fundamentals\/","title":{"rendered":"Service Portal Fundamentals"},"content":{"rendered":"
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Service Portal Fundamentals<\/h1>\n\n\n\n

Create and configure a Service Portal.<\/p>\n\n\n\n

Register<\/a><\/div>\n\n\t<\/div>\n<\/section>\n\n\n\n
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\n
\n

This course is designed for \u201clow-code\u201d web administrators and developers \/ designers who wish to learn how to create Service Portal that offer users a consistent, intuitive and enjoyable experience by accessing their company\u2019s digital services.<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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\n

Prerequisites<\/h3>\n<\/div>\n\n\n\n
\n
    \n
  • System Administrator certified, with 6+ months of experience as administrators<\/li>\n\n\n\n
  • In addition, are strongly recommended skills related to:<\/li>\n\n\n\n
  • Angular JS<\/li>\n\n\n\n
  • Bootstrap<\/li>\n\n\n\n
  • CSS<\/li>\n\n\n\n
  • HTML<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
    \n
    \n
    \n

    Technical level<\/h3>\n<\/div>\n\n\n\n
    \n
      \n
    • intermediate<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
      \n
      \n
      \n

      Certification issued<\/h3>\n<\/div>\n\n\n\n
      \n

      At the end of the course, participants will receive a voucher to take the micro-certification test on Now Learning portal.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

      \n
      \n
      \n

      Targets<\/h3>\n<\/div>\n\n\n\n
      \n

      A Service Portal provides an alternative user experience to the standard interface of the ServiceNow platform.<\/p>\n\n\n\n

      The Service Portal application offers the tools necessary to configure, customize and extend the portal components to create a digital experience similar to that which your users are used to visiting e-commerce sites.<\/p>\n\n\n\n

      During this two-day interactive course, you will learn how to use the Service Portal application to create a portal on instances made available as a \u201csand-box\u201d.<\/p>\n\n\n\n

      Participants will be able to:<\/p>\n\n\n\n

        \n
      • Explore all aspects of the Service Portal application
        Learn how to reconfigure an existing portal<\/li>\n\n\n\n
      • Deepen the architecture of the Service Portal<\/li>\n\n\n\n
      • Create new Service Portals, Themes, Pages, Menus and Search Sources<\/li>\n\n\n\n
      • Understanding how to use and create Widgets<\/li>\n\n\n\n
      • Reuse Portal components<\/li>\n\n\n\n
      • Explore search features such as Search Sources, Search Facets, and Paging<\/li>\n\n\n\n
      • Configure other aspects of the platform to enrich the Service Portal<\/li>\n\n\n\n
      • Create a guided tour within the Service Portal<\/li>\n\n\n\n
      • These goals will be achieved through a combination of demos, explanations and group discussions.<\/li>\n\n\n\n
      • The exercises addressed in the classroom along the way will lead you to build your Service Portal from scratch.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
        \n
        \n
        \n

        Course duration<\/h3>\n<\/div>\n\n\n\n
        \n
          \n
        • 2 Days (9:00-17:00)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
          \n
          \n

          Register<\/h3>\n<\/div>\n\n\n\n

          Error:<\/strong> Contact form not found.<\/p> Corsi Tow80 Consulting”]<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

          This course is designed for \u201clow-code\u201d web administrators and developers \/ designers who wish to learn how to create Service Portal that offer users a consistent, intuitive and enjoyable experience by accessing their company\u2019s digital services. Prerequisites Technical level Certification issued At the end of the course, participants will receive a voucher to take the […]<\/p>\n","protected":false},"author":4,"featured_media":0,"template":"","meta":{"_acf_changed":false,"dgs_blog_date_in":"","dgs_blog_date_out":"","dgs_blog_date_in_out":"","dgs_blog_location":"","footnotes":""},"tags":[],"corsi":[],"class_list":["post-93440","corsi","type-corsi","status-publish","hentry"],"acf":[],"yoast_head":"\nDGS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:site_name\" content=\"DGS\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dgsspa.com\/wp-content\/uploads\/2022\/12\/dgs-logo-opengraph.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta 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